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Testimonials

What Our Customers Have To Say

Hi Misty,
We got the rugs today. They look great! Thanks for helping us with this order.
Best,
Cecilia C.

Hi Doug,
Just a quick note thanking you and your company for making my online carpet and pad purchase go extremely smooth. A special thank you to Keith Martin for his knowledge and professionalism in answering all my questions and assuring me Caldwell would produce the product I was inquiring about. Everything went smooth, from the ordering to shipping, to the delivery and offload of carpet and pad. Everyone of your staff I dealt with was a good experience. Thank You again, and many recommendations to you and your company.
Brian M.

Hi Misty,
Thanks for everything. The carpet is in and looks great! If you hear from a contractor named Tim, he is the guy we used to install the carpet and they did a good job. He is worth recommending here in the Houston area. I'm very glad I found your company and you!
Thanks,
Alan S.

Misty,
You guys are Top Notch... my wife and I are so excited to get our new carpeting you guys were a pleasure to work with thank you so much for everything.
CJ M.

Doug,
Here are a few pictures from the tile carpet we placed in our party and play center. It was very easy to install and looks great.
Thanks,
Melissa

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Hi Misty and Keith,
My Joy Carpet was installed today and I just can't tell you how much I love it! I couldn't have done it without both of you. Thank you so much. It has been a pleasure working with both of you.
Regards, Maureen T.

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Misty,
you and Keith are terrific. You have made this transaction so easy. A local carpet retailer has been giving me the run around since late May. I should have started with Caldwell. Again thank you so much.
Maureen T.

Hi Misty,
I just wanted to let you know I received the area rug and padding. It is perfect!! The workmanship was outstanding and we couldn't be more pleased. Thank you for your assistance in making that happen.
Sincerely,
Bobbie Z

Misty: Happy Mother's Day!
After all the time and effort, i thought you might like to see how good the carpeting and rugs looked in my house here in Jacksonville, FL! Everybody loves them! Thank you, again, for all your help and patience. It all really turned out great!
John F

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Hi Misty,
I received my carpet today and I love it! Your customer service and kind way was superior and I will definitely spread the word that you and Caldwell are the place to purchase a carpet! Thanks again!
Sincerely,
Deb K.

Hi Misty,
The shipment arrived safely and the contractors have started installing the carpet tiles. I can't wait to see when the floor is all done. Thanks again, Misty, for all your help. You have been a joy to work with!
Susan

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Susan Testimonial Image

Hi, Misty:
Our neighbor picked up our new carpet from Xpress Global Systems on Friday - no problem! Because my husband and I were out of town for much of the weekend, we didn't get a chance to put it down until last night. I just wanted you to know we love it - and that the colors are even richer than we remembered when we saw it in person (at a local theater)!
Thanks for your assistance, Misty. And have a great week.
Kathy Schaefer

Hello Misty,
We received the order of tile; installed it, and are entirely pleased with it. We will be returning customers.
Thank You
Wes

Hi Misty,
Thank you for helping me get my carpet from Kane. I love it and am very happy with it. Happy New Year!
Sigrid K.

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Misty,
Thank you so much for sending a paper copy of the invoice. It arrived yesterday and apparently the carpet did too. I haven't seen it yet, but maybe today. Dan, the installer, is supposed to pick it up and bring to our home. I appreciate your handling of the order - everything just as it should be. And I wish you a Merry Christmas and hope that you have a wonderful year in 2016.
Marcy

Hi Misty!
Thank you for the information! I have enjoyed doing business with you all at Caldwell Carpet! You are all fast and efficient, right down to the freight company you use. It makes my life easier!
Best regards,
Briana W.

Thanks Misty.
Carpet is installed and I love it! Thanks for helping me with my order.
Karen S.

Misty,
I just wanted to let you know I received my area rug order for the Prestige Musette II rugs. They arrived safe and sound and I absolutely love them! I am very pleased with how the ordering and shipping went. The turnaround time was exactly within what you had quoted me, as well. I will definitely be ordering additional area rugs from Caldwell again soon - we just have to finish our house first!
Thank you so much for your assistance.
Sincerely,
Kelley


Hi Misty:
We don't have many photos yet - but I'm not sure how best to show the carpet. The two photos without furniture show the carpet after the reception, ready to be rolled back up.
Thank you so much for all your help. Everything was perfect.
Lucy C.

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Here's a photo of your carpeting installed. We love it!!! It's perfect for our needs and it truly is soft to walk on. The installer commented on the quality and practicality of it and how easy it was to install. Thanks again for your help, it has been very pleasant working with you and I am grateful.
Leny C.

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Hi Misty,
Sending you before and after pictures of our pool area. Love the carpet.
Thank you.
Donna R.

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We finally got the patio carpet installed and it looks great. We had enough left to do the front entryway.
Thanks again Misty.
Lee

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Thank you so much, Caldwell Carpet!
Your customer service is outstanding, and your shipping incredibly fast! Misty is awesome! My carpet tiles arrived all the way over here in Northeastern Arkansas in just one weekend! The carpet tiles are beautiful, and will give me just the eclectic look I wanted, at an amazingly economical price.
I can't wait to send you some pictures when we get my Sewing and Craft Room finished!
Thanks Again!
Thomas and Grace C.


Dear Misty,
We received our carpet yesterday @ about 12:30 - 3 days earlier than you quoted. We were pleasantly surprised at the early arrival and the product was what we ordered and the right color. Thank you so much for your pleasant help in getting this to us so quickly so our project can move on to finishing.
Have a great day!
Laura Z


Misty,
Thanks for all your help. My room turned out better than I had planned. The camo carpet looks great and it is something that none of my buddies have !!
Thanks Again,
Chip

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The RealTree Hardwood Green Camp Carpet I ordered through you turned out great. Thanks!
Sincerely,
Quitin C

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Misty,
I was very nice working with you today. I am a novice when it comes to carpet and you took the time to help me understand what I was looking for and treated me with great understanding and care. I will recommend you to anyone I know looking for carpet.

Tom M.


Hello!
Thank you for the wonderful greeting! It was a very nice surprise:) I wish everyone at Caldwell Carpet a blessed holiday season.
May this Christmas bring you comfort, joy, peace and happiness to last throughout the coming year!
Sincerely,
Nina

P.S. With your help we finished our DIY hardwood flooring project before Christmas. It looks amazing!

Nina M.

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Looks Good, Thanks

Grady C.

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Hi Misty,
Here are some pics of my stairs. I am so pleased. Thank you for all of your help!!

Jenny S.

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It was a pleasure meeting you & your staff today. Our buying experience could not have been any better. We purchased a great carpet at a very competitive price with outstanding customer service. I would not hesitate to recommend you & your Caldwell Carpet team in the future. Thanks Again!

John S. - Crossville, TN


"Wow (Marissa) you are so fast! Outstanding customer service skills too. It was truly a pleasure working with you over the phone. I would certainly call Caldwell Carpet again!"

Mary - Hollywood, MD


"In December we ordered some black light carpet for our new indoor mini golf course. Thought you might like to see a couple of pictures.
Thank you for your help! You were great to work with!"

Michael - Safari Mini Golf
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"I just wanted to thank you for all your help in the purchasing of our carpet tiles. The process went so smoothly and I couldn't believe how quickly we got it. Pat was wonderful and super helpful. She did an awesome job at picking out the solid color tiles (as you can see)! Everyone at church loves the art room...the carpet just makes it! Thanks again!"

Lisa
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"We think of you every day as we enjoy our custom carpeting and what it has done for the appearance of our condominium building. We are so pleased that we worked so hard to find just the right pattern and that you were able to produce it for us on a commercial background. It was a delight to do busines with you once again."

Harriet & Sandi - Munster, IN
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"Doug Caldwell provides outstanding service! He is willing to go the extra steps necessary to make certain that I'm a happy customer, and he does this at an unbeatable price."

Tim - Kennesaw, GA


"Caldwell Carpet saved me 70% & $3,000 over what my local carpet company was charging me. Their quote was almost $5k and I got the carpet for $1,700 and paid $400 to have it installed locally. Doug was wonderful to work with and very knowledgeable about the products. He spent a ton of time with me over emails making sure I got exactly what I needed and helping me with measurements. Now I am thinking about doing other rooms because I saved so much $$! I reccommend Caldwell Carpet 100%!

Jennifer - Austin, TX


"We picked up the carpet yesterday without any problems. It is better than we expected!
It will finish our theater room just perfect!!"

Mel W. - Ottowa, ON


"You sure went out of your way to get carpet for my stairs. Thanks Doug!"

Suzanne G.


"My son and I just unrolled the carpet and it's perfect! Thanks for the great service."

J.L. - East Greenbush, NY


"Please accept my sincere appreciation for your exemplary service. From start to finish,
Caldwell Carpet was such a pleasure! You far exceeded any expectations that I had
when I began to shop.
There are so many listings on the Internet that promise satisfaction, the shopper hardly knows what company really does what it says it will do.
This my stamp of approval for Doug Caldwell and Caldwell Carpet, Inc.! Not only can you expect the best, be assured that you will get it. Unequivocally, this Dalton-based carpet business delivers -- in every way!"

D.R. - Marietta, GA


 
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If you order carpet without seeing a sample, We will not be responsible for Color Variations